Retention champions in New Mexico this year, ranked by loan count. Powered by ChatMMI — the only fully conversational AI experience for mortgage and real estate data.
As of May 18, 2026, the top 3 include Rosa Izzi (Guild Mortgage Company LLC, NMLS #1128162), Kristi Pofahl (Guild Mortgage Company LLC, NMLS #409768), and Jamshid Bakhtiar (Guild Mortgage Company LLC, NMLS #779932).
Updated · Mortgage origination data has varying lag based on county public recording speeds.
| Rank | Loan officer | LO NMLS | Lender / Broker | Lender NMLS | Location | Retained Volume | Retained Loans | Retention Rate |
|---|---|---|---|---|---|---|---|---|
| #1 | Rosa Izzi | 1128162 | Guild Mortgage Company LLC | 3274 | Las Cruces, NM | $4.2M | 13 | 61.9% |
| #2 | Kristi Pofahl | 409768 | Guild Mortgage Company LLC | 3274 | Albuquerque, NM | $3.1M | 9 | 34.6% |
| #3 | Jamshid Bakhtiar | 779932 | Guild Mortgage Company LLC | 3274 | Albuquerque, NM | $3.2M | 7 | 58.3% |
| #4 | nancy archuleta | 196035 | First New Mexico Bank of Silver City | 506861 | Albuquerque, NM | $3.1M | 6 | 33.3% |
| #4 | Ammar Nesheiwat | 1607442 | Primary Residential Mortgage, Inc. | 3094 | Albuquerque, NM | $3.6M | 6 | 46.2% |
| #4 | John Gabaldon | 422738 | Waterstone Mortgage Corporation | 186434 | Albuquerque, NM | $2.0M | 6 | 26.1% |
| #4 | Christopher Maxwell | 1703127 | CrossCountry Mortgage, LLC | 3029 | Cleveland, OH | $2.2M | 6 | 50.0% |
| #8 | Karrie Moorhouse | 259402 | Paradise Mortgage & Investment, LLC | 2036733 | Tijeras, NM | $1.2M | 5 | 50.0% |
| #8 | Kevin Caudill | 420436 | BOKF, National Association | 403501 | Albuquerque, NM | $2.1M | 5 | 31.3% |
| #8 | Michael Colantone | 1662178 | CrossCountry Mortgage, LLC | 3029 | Phoenix, AZ | $1.3M | 5 | 50.0% |
| #8 | Cameron Gilmore | 1244704 | Guild Mortgage Company LLC | 3274 | Albuquerque, NM | $1.9M | 5 | 45.5% |
| #12 | Iris Guzman | 286700 | PrimeLending, A PlainsCapital Company | 13649 | Albuquerque, NM | $1.3M | 4 | 33.3% |
| #12 | John Russo | 232394 | Waterstone Mortgage Corporation | 186434 | Albuquerque, NM | $2.1M | 4 | 40.0% |
| #12 | Sarah Gmyr-Maez | 279382 | CalCon Mutual Mortgage LLC | 46375 | Albuquerque, NM | $984K | 4 | 18.2% |
| #12 | Michael Bowen | 214602 | Waterstone Mortgage Corporation | 186434 | Albuquerque, NM | $1.3M | 4 | 30.8% |
| #12 | Susan Johnson | 241987 | Premier Mortgage Advisors, LLC | 222955 | Albuquerque, NM | $1.0M | 4 | 40.0% |
| #17 | Christine Turpen-Patton | 219567 | Primary Residential Mortgage, Inc. | 3094 | Albuquerque, NM | $818K | 3 | 23.1% |
| #17 | Cindy Levorah | 529758 | NATIONS LENDING CORPORATION | 32416 | Santa Fe, NM | $1.2M | 3 | 21.4% |
| #17 | Robert Morris | 492531 | Waterstone Mortgage Corporation | 186434 | Santa Fe, NM | $1.3M | 3 | 30.0% |
| #17 | Robert Murray | 80919 | Neighborhood Loans, Inc. | 222982 | Chandler, AZ | $801K | 3 | 18.8% |
| #17 | oscar medrano | 1763251 | Waterstone Mortgage Corporation | 186434 | Albuquerque, NM | $758K | 3 | 27.3% |
| #17 | Lawrence DeArmond | 803168 | Citizens Bank of Las Cruces | 506205 | Las Cruces, NM | $901K | 3 | 13.0% |
| #17 | Keisha Rogers | 492545 | Primary Residential Mortgage, Inc. | 3094 | Albuquerque, NM | $893K | 3 | 25.0% |
| #24 | Vincent Smith | 744395 | Nusenda Federal Credit Union | 477659 | Albuquerque, NM | $693K | 2 | 20.0% |
| #24 | Christine Munoz | 699785 | SUNFLOWER BANK, NATIONAL ASSOCIATION | 709491 | Plano, TX | $731K | 2 | 18.2% |
| #24 | Frank Sena | 194576 | CrossCountry Mortgage, LLC | 3029 | Santa Fe, NM | $551K | 2 | 20.0% |
| #24 | VIVIANA MONTOYA | 1773870 | All Western Mortgage, Inc. | 14210 | Albuquerque, NM | $649K | 2 | 16.7% |
| #24 | Marco Milton | 1869338 | Price Mortgage, LLC | 1429043 | Las Cruces, NM | $576K | 2 | 16.7% |
| #24 | Richard Trojanek | 1371790 | Geneva Financial, LLC | 42056 | Chandler, AZ | $449K | 2 | 18.2% |
| #24 | Tammy Smith | 1403227 | Builders Choice Mortgage LLC | 2275047 | Albuquerque, NM | $565K | 2 | 20.0% |
| #24 | Lauren Sandoval | 1654808 | Cornerstone Capital Bank, SSB | 2258 | Houston, TX | $628K | 2 | 18.2% |
| #32 | LORRAINE CLIFTON | 526188 | U.S. EAGLE FEDERAL CREDIT UNION | 463291 | — | $145K | 1 | 7.7% |
| #32 | NATALIE DURAN | 567998 | Nusenda Federal Credit Union | 477659 | Albuquerque, NM | $122K | 1 | 8.3% |
| #32 | Dean Ellison | 203768 | Movement Mortgage, LLC | 39179 | Albuquerque, NM | $319K | 1 | 10.0% |
| #32 | Benjamin Lucero | 231962 | Indigo Mortgage, LLC | 188348 | Albuquerque, NM | $125K | 1 | 5.9% |
| #32 | Jason Pike | 471725 | Waterstone Mortgage Corporation | 186434 | Albuquerque, NM | $500K | 1 | 4.2% |
| #32 | Chris Hood | 234059 | New American Funding, LLC | 6606 | Albuquerque, NM | $440K | 1 | 10.0% |
| #32 | Ryan O'Keven | 20741 | O'Keven, LLC | 1017332 | Bellingham, WA | $175K | 1 | 8.3% |