Retention champions in New York this year, ranked by total volume. Powered by ChatMMI — the only fully conversational AI experience for mortgage and real estate data.
As of May 18, 2026, the top 3 include Steven Gagnon (U.S. Bank National Association, NMLS #404844), Kerenza Bockus (Sidney Federal Credit Union, NMLS #2594952), and Melanie Swetz (Manufacturers and Traders Trust Company, NMLS #37756).
Updated · Mortgage origination data has varying lag based on county public recording speeds.
| Rank | Loan officer | LO NMLS | Lender / Broker | Lender NMLS | Location | Retained Volume | Retained Loans | Retention Rate |
|---|---|---|---|---|---|---|---|---|
| #1 | Steven Gagnon | 404844 | U.S. Bank National Association | 402761 | Greenwich, CT | $7.5M | 9 | 81.8% |
| #2 | Kerenza Bockus | 2594952 | Sidney Federal Credit Union | 609016 | Sidney, NY | $6.2M | 27 | 87.1% |
| #3 | Melanie Swetz | 37756 | Manufacturers and Traders Trust Company | 381076 | Cheektowaga, NY | $3.1M | 12 | 100.0% |
| #4 | David Terezo | 98452 | Meadowbrook Financial Mortgage Bankers Corp. | 177308 | Westbury, NY | $2.9M | 6 | 60.0% |
| #5 | Nicholas Ceccarini | 17240 | Weatherstone Mortgage Corp | 6021 | Holbrook, NY | $2.9M | 4 | 40.0% |
| #6 | George-Lowen Kowai-Bell | 379251 | CrossCountry Mortgage, LLC | 3029 | Rochester, NY | $2.4M | 11 | 57.9% |
| #7 | Bruce Salik | 79065 | Guaranteed Rate, Inc. | 2611 | Coral Springs, FL | $2.4M | 11 | 68.8% |
| #8 | Jeremy Klenner | 2003204 | Cross State Funding Corp. | 98185 | North Tonawanda, NY | $2.4M | 8 | 72.7% |
| #9 | Eric Schachter | 673145 | Luminate Bank | 1281698 | Syosset, NY | $2.1M | 5 | 50.0% |
| #10 | Michael Brosius | 1418697 | KeyBank National Association | 399797 | Buffalo, NY | $1.8M | 9 | 81.8% |
| #11 | ERIC JOHNSON | 51343 | Homestead Funding Corp. | 3232 | East Syracuse, NY | $1.6M | 5 | 41.7% |
| #12 | Gage Bush | 1120432 | CrossCountry Mortgage, LLC | 3029 | Rochester, NY | $1.5M | 6 | 26.1% |
| #13 | Andrew Feinberg | 1852084 | CrossCountry Mortgage, LLC | 3029 | Rochester, NY | $1.2M | 7 | 70.0% |
| #14 | Douglas Seder | 55968 | Homestead Funding Corp. | 3232 | Albany, NY | $1.1M | 4 | 36.4% |
| #15 | Ann Furey | 70477 | Manufacturers and Traders Trust Company | 381076 | Buffalo, NY | $1.1M | 8 | 61.5% |
| #16 | Tarek Jabaji | 1407826 | Cross State Funding Corp. | 98185 | North Tonawanda, NY | $1.0M | 4 | 36.4% |
| #17 | Yochanan Mann | 131558 | Ark Mortgage, Inc. | 103915 | Monroe, NY | $975K | 8 | 61.5% |
| #18 | Emily Silipini | 34781 | 1st Priority Mortgage, Inc. | 29600 | Henrietta, NY | $960K | 3 | 23.1% |
| #19 | Annette Kopp | 468281 | Premium Mortgage Corporation | 3254 | Buffalo, NY | $885K | 3 | 27.3% |
| #20 | Julie Vella | 65903 | Five Star Bank | 408838 | Rochester, NY | $801K | 5 | 50.0% |
| #21 | Timothy Beauvais | 2138420 | Premium Mortgage Corporation | 3254 | East Syracuse, NY | $734K | 3 | 30.0% |
| #22 | Frank Virga | 71396 | American Neighborhood Mortgage Acceptance Company LLC | 338923 | Hauppauge, NY | $620K | 1 | 10.0% |
| #23 | Julia McGarvey | 2004876 | Sunmark Credit Union | 509402 | Latham, NY | $477K | 8 | 66.7% |
| #24 | Toni Zidich | 1205879 | Community Bank, National Association | 446398 | Amsterdam, NY | $425K | 6 | 60.0% |
| #25 | Christian Babcock | 181227 | loanDepot.com, LLC | 174457 | Tarrytown, NY | $330K | 1 | 7.1% |
| #26 | Eric Suh | 400051 | Metro City Bank | 874399 | Atlanta, GA | $316K | 1 | 6.3% |
| #27 | Colleen Gibson | 528370 | ESL Federal Credit Union | 423578 | Rochester, NY | $314K | 5 | 35.7% |
| #28 | Stephen Betterton | 404702 | PrimeLending, A PlainsCapital Company | 13649 | Newburgh, NY | $300K | 1 | 8.3% |
| #29 | Michael Suss | 1139835 | ESL Federal Credit Union | 423578 | Rochester, NY | $298K | 5 | 41.7% |
| #30 | Kimberly Antenucci | 1145867 | Movement Mortgage, LLC | 39179 | Syracuse, NY | $283K | 2 | 18.2% |
| #31 | Joel Mahakian | 467974 | Premium Mortgage Corporation | 3254 | Fort Lauderdale, FL | $240K | 1 | 7.1% |
| #32 | Cristina Placentino | 1525494 | Hudson Valley Federal Credit Union | 411348 | Poughkeepsie, NY | $170K | 1 | 10.0% |
| #33 | Mary Thompson | 1102924 | Hudson Valley Federal Credit Union | 411348 | Poughkeepsie, NY | $150K | 1 | 10.0% |
| #34 | Jessica Schoen | 22486 | TEG Federal Credit Union | 440133 | Poughkeepsie, NY | $87K | 4 | 40.0% |
| #35 | Francisco Galvan | 1102925 | Hudson Valley Federal Credit Union | 411348 | Poughkeepsie, NY | $65K | 1 | 9.1% |
| #36 | GABRIELLA MOLYNEUX | 2018173 | SERVU FEDERAL CREDIT UNION | 402490 | Painted Post, NY | $62K | 1 | 10.0% |
| #37 | Jolene Flaherty | 1114666 | Premium Mortgage Corporation | 3254 | Rochester, NY | $10K | 1 | 8.3% |